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Press Releases

On Sunday, August 3, 2008, there was an article in the New York Times entitled “Immigrants Facing Deportation by U.S. Hospitals.”

The article tells a sad story of a young man who was repatriated to Guatemala, and the unfortunate circumstances that denied him the care he required. The article highlights the ever-growing challenge facing many hospitals throughout the United States today, and the lack of viable options for their care.

The MexCare Company was developed to provide patients with a choice of location for care delivery, an opportunity to reunite families and guarantee quality of care in a cost-effective manner. It is important to note that all of MexCare’s transfers have been done with a signed consent of the patient or their Legal Guardian and with extensive communication with their family. If a patient chooses not to accept the transfer, MexCare immediately stops contact with the patient and family and notifies the referring physician of the patient’s decision.

Also, this article stated that the patient was transferred to a government facility in Guatemala where there is a vast difference in the level of services provided. This is why MexCare has chosen to use private hospitals where we control the quality of care being provided, as well as the length of stay. The quality of care is validated by our Medical Director and our Case Managers who round on our patients throughout their stay.

Prior to the patient being admitted, the physician from the discharging facility, our Medical Director and the physician at the admitting facility will review the case and determine the care to be provided, as well as the approximate length of stay. This is done to ensure the patient receives the necessary care for the appropriate time.

MexCare, through our case management team, works with local community resources to secure access to available medical programs at no cost to the patient, thus ensuring there is continued follow up.

If a patient chooses not to accept the transfer, MexCare immediately stops contact with the patient and family and notifies the referring physician of the patient’s decision.
George Ochoa

 

We at MexCare are proud of our accomplishments, and we stand by the quality of our service and the compassionate way we deliver those services to all of our patients. We are disappointed that the New York Times, who after reviewing our web site, talking to our customers and receiving positive feedback, chose to exclude this information from their article. Instead, the newspaper referenced MexCare, and inferred that we participate in, or serve a role in, deporting undocumented residents.

 

 

George Ochoa
Principal

Robert Barraza
Principal

Armando Garcia Carrillo
Medical Director

 
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Special Television news reports
One in four uninsured patients in San Diego hospitals are undocumented immigrants.

At the local level illegal aliens cost the communities in the southwestern states alone more then a billion dollars a year in health care cost. Easing this financial burden, MexCare helps to defray the cost, indeed by as much as 50% while never interfering with the quality of the patients care.

The MexCare Company was developed to provide patients with a choice of location for care delivery, an opportunity to reunite families and guarantee quality of care in a cost-effective manner. It is important to note that all of MexCare’s transfers have been done with a signed consent of the patient or their Legal Guardian and with extensive communication with their family.

For more information please view the video.

Click to start video. Mouse over video for controls.

 
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Bob Barraza and George Ochoa
Bob Barraza, MexCare’s U.S. director of operations and George Ochoa, director of Latin American Operations; recently attended the 16th Annual NICM Case Management Conference & the 10th Annual ACMA Meeting, April 18 - 22, 2009.

The conference was held at the Westin Boston Waterfront, and provided education and networking - specifically focused on Hospital/Health System Case Management.

This conference is of specific interests to healthcare professionals in the areas of Director of Case Management, Case Manager, Nurse, Social Worker, Care Manager, Director of Care Management, Clinical Social Worker, Clinical Documentation Specialist.

This year, Regina Hasan, LMSW, the Exexcutive Director Wellstar Health System, presented the Session, “Placement and Care of the Unfunded Latin American National“.

Today's Case Managers face the challenge of providing care for unfunded Latin American Nationals. It is a difficult, time consuming task. And at times it is impossible to transition these patients to post-stabilization care. MexCare offers an alternative choice for the patient, the family and the American hospital. It is important for Case Managers and Social Workers to become familiar with the MexCare advantage. MexCare brings your institution a comprehensive process of communication with the patient, patient’s family members, and legal representatives to achieve a safe, timely and cost effective discharge while providing the patient the prescribed care in a Latin American facility near home and family.


Brochure Cover
Learning objectives for the session were:
  • Describe the benefits available to your institution and the processes required for transfer,
    placement and discharge of the unfunded Latin American patient
  • Define key steps to develop a collaborative model with MexCare, your institution, the patient
    and his/her family, and the admitting institution to ensure a successful transfer, placement
    and discharge to his/her home
  • Describe examples of how MexCare has helped the presenter’s institution shorten length of
    stay and reduce the financial burden of unpaid services while maintaining quality care in
    these patients’ home countries
  • Identify “best practices” used by Case Managers to help identify potential transfer candidates
    and identify key patient issues early in the process