PRESS RELEASE On Sunday, August 3, 2008, there was an article in the New York Times entitled “Immigrants Facing Deportation by U.S. Hospitals.”
The article tells a sad story of a young man who was repatriated to Guatemala, and the unfortunate circumstances that denied him the care he required. The article highlights the ever-growing challenge facing many hospitals throughout the United States today, and the lack of viable options for their care.
The MexCare Company was developed to provide patients with a choice of location for care delivery, an opportunity to reunite families and guarantee quality of care in a cost-effective manner. It is important to note that all of MexCare’s transfers have been done with a signed consent of the patient or their Legal Guardian and with extensive communication with their family. If a patient chooses not to accept the transfer, MexCare immediately stops contact with the patient and family and notifies the referring physician of the patient’s decision.
Also, this article stated that the patient was transferred to a government facility in Guatemala where there is a vast difference in the level of services provided. This is why MexCare has chosen to use private hospitals where we control the quality of care being provided, as well as the length of stay. The quality of care is validated by our Medical Director and our Case Managers who round on our patients throughout their stay.
Prior to the patient being admitted, the physician from the discharging facility, our Medical Director and the physician at the admitting facility will review the case and determine the care to be provided, as well as the approximate length of stay. This is done to ensure the patient receives the necessary care for the appropriate time.
MexCare, through our case management team, works with local community resources to secure access to available medical programs at no cost to the patient, thus ensuring there is continued follow up.
We at MexCare are proud of our accomplishments, and we stand by the quality of our service and the compassionate way we deliver those services to all of our patients. We are disappointed that the New York Times, who after reviewing our web site, talking to our customers and receiving positive feedback, chose to exclude this information from their article. Instead, the newspaper referenced MexCare, and inferred that we participate in, or serve a role in, deporting undocumented residents.
George Ochoa
Principal
Robert Barraza
Principal
Armando Garcia Carrillo
Medical Director